Services

• Port Agency – Management of all ship operations and procedures at the port. 
• Shipyard Agency – Coordination of repairs, maintenance, and shipyard entry/exit procedures. 
• Transit Agency – Fast and seamless coordination for transit movements between ports. 
• Owner/Charterer Agency – Representation and operation management on behalf of ship owners and charterers. 
• Cargo Agency – Supervision of loading, unloading, and cargo tracking. 
• Bill of Lading & Loading/Unloading Agency – Documentation handling and operational support. 
• Bunker Agency – Organization of fuel supply and bunkering operations. 
• Emergency Response Agency – Rapid intervention and deployment of support teams during operations. 
• Protecting Agency – Provision of protective agency services. 
• Spare Parts & Technical Support Agency – Delivery of spare parts and supply of technical equipment.

• Vessel Arrival/Departure and ETA/ETD Tracking 
• Coordination with Ports, Terminals, and Customs Authorities 
• Crew Changes, Visa Arrangements, and Transfer Logistics 
• Medical Services and Hospital Case Management 
• Cash-to-Master (CTM) Payments 
• Customs Procedures and Delivery of Transit Spare Parts 
• Draft and Bunker Survey Coordination 
• Provision of Supplies, Fresh Water, Fuel, and Technical Equipment 
• Collection and Disposal of Solid/Liquid Waste in Compliance with MARPOL 
• Container Reservations and Loading/Unloading Planning 
• Demurrage/Dispatch Monitoring and Reporting 
• Breakdown, Damage, and Emergency Response Coordination 
• Inspection, Classification Society, and PSC Planning & Assistance 
• Technical and Operational Consultancy

• Import and Export Customs Clearance – Complete handling of import and export procedures according to current regulations. 
• Transit and Bonded Warehouse Operations – Coordination of temporary storage, free zone entry/exit, and transit regime applications. 
• Compliance & Advisory Services – Ensuring clients operate in accordance with customs regulations. 
• HS Code Classification and Documentation Management – Accurate classification of goods and preparation of all necessary customs documents. 
• Foreign Trade Regulation Monitoring – Continuous tracking of legal regulations and client-specific updates. 
• Authorized Economic Operator (AEO) & Approved Person Status Consultancy 
• Free Zone, Inward Processing, and Outward Processing Regime Applications

At OZC Shipping Agency, we provide 24/7 support for all client requests. We ensure quick and clear responses, keeping customer satisfaction as our top priority.

We are committed to making your operations run safely, efficiently, and smoothly, providing guidance and assistance whenever needed.